The UpLevel training library
UpLevel Academy includes tutorials covering the HighLevel tools and workflows your customers need to understand.
What’s in the library?
Free videos play right here. Videos marked with a lock are included with the UpLevel Academy plan.
16 shown
The HighLevel App Media library is a central place to upload, store, and manage images, videos, and files used across funnels, websites, emails, and automations. It helps keep assets organized and easily accessible for quick reuse in marketing campaigns and client projects.
The HighLevel calendar is a built-in scheduling tool that lets businesses manage appointments, bookings, and team availability in one place. It integrates directly with the CRM, automating reminders, follow-ups, and pipeline updates to reduce no-shows and streamline scheduling.
The HighLevel Contacts feature serves as the central CRM database where all leads, customers, and prospects are stored. It tracks every interaction, supports segmentation with tags and custom fields, and powers automations, campaigns, and personalized outreach.
The HighLevel Location Email Services feature manages how each location sends and receives emails within the platform. It supports integration with providers like Mailgun, Google, or Microsoft, enabling reliable email delivery for campaigns, workflows, and two-way conversations.
The HighLevel Business Info section centralizes key company details like name, address, contact information, branding, and social links. These settings automatically flow into funnels, emails, invoices, and other tools to keep business information consistent across the platform.
Upgrade to watch
The HighLevel chat widget is an embeddable live chat tool that lets businesses connect with website visitors in real time, capture leads, and manage conversations seamlessly inside the HighLevel platform. It supports features like automated responses, lead routing, and integration with CRM pipelines to streamline customer engagement.
Upgrade to watch
The HighLevel Conversations feature unifies all customer communication—SMS, email, calls, Facebook, Google, and more—into a single shared inbox. It streamlines team collaboration, ensures no message is missed, and keeps the full history of interactions tied to each contact in the CRM.
Upgrade to watch
The HighLevel Domains feature lets businesses connect and manage custom domains for their funnels, websites, and email sending. It simplifies DNS setup, SSL configuration, and domain tracking so campaigns and sites run securely under a branded web address.
Upgrade to watch
The HighLevel Form Builder lets businesses create custom forms to capture leads, gather customer information, and trigger automations. It supports drag-and-drop fields, styling options, and seamless integration with pipelines, campaigns, and workflows inside the CRM.
Upgrade to watch
The HighLevel Funnel & Website Analytics feature provides detailed insights into traffic, conversions, and user behavior across funnels and websites. It tracks key metrics like page views, opt-ins, sales, and drop-offs, helping businesses optimize performance and maximize ROI.
Upgrade to watch
The HighLevel Funnels feature allows businesses to build and launch high-converting sales funnels with drag-and-drop tools. It supports landing pages, forms, upsells, and automation triggers, making it easy to capture leads and drive them through the sales process.
Upgrade to watch
The HighLevel Marketing Countdown Timer is a built-in tool that adds urgency to campaigns by displaying real-time countdowns on funnels, websites, and emails. It helps boost conversions by creating scarcity for limited-time offers, product launches, or special promotions.
Upgrade to watch
The HighLevel payments feature allows businesses to securely collect payments online through invoices, links, or funnels. It integrates with popular processors like Stripe, enabling recurring billing, one-time charges, and automated tracking inside the CRM.
Upgrade to watch
The HighLevel Profile section stores individual user details such as name, email, phone, and login credentials. It also manages user preferences, notifications, and permissions, ensuring a personalized and secure experience within the platform.
Upgrade to watch
The HighLevel Reputation tool helps businesses manage online reviews by automatically requesting feedback from customers and guiding positive reviews to platforms like Google and Facebook. It also centralizes review monitoring, making it easy to respond, track sentiment, and build a stronger online presence.
Upgrade to watch
The HighLevel Social Planner lets businesses schedule, publish, and manage posts across multiple social media platforms from one dashboard. It streamlines content planning with a visual calendar and provides engagement and performance tracking to optimize social strategies.
Upgrade to watch
Give your HighLevel customers help where they need it and give your team more time to focus on the work that actually needs them.
MORE CUSTOMERS. NOT MORE SUPPORT.
