Calendars
Tool Overview – Calendars
How to access and use calendars, appointments, and settings.
UpLevel Academy
HighLevel training, right where your customers need it.
Unbranded HighLevel tutorials inside your customers’ sub-accounts, so they can keep moving without waiting on your team.
What is UpLevel Academy?
UpLevel Academy is an embedded customer-education product for HighLevel agencies. It provides unbranded HighLevel tutorials that agencies set up at the agency level and make available inside their customers’ sub-accounts. UpLevel maintains the library.
The problem it solves: customer dependency.
When customers can’t move forward without asking your team, your agency becomes part of the software’s interface.
Every new customer adds more onboarding, more questions, and more repeated explanations.
The software scales. The education doesn’t.
What changes
WITHOUT UPLEVEL
- Customer gets stuck
- Customer contacts your agency
- Someone stops what they’re doing
- Your team explains the software
- Customer moves forward
- Another customer asks the same question
WITH UPLEVEL
- Customer gets stuck
- Customer finds guidance
- Customer learns on demand
- Customer keeps moving
- Your team stays focused
Guide. Free. Scale.
Built around how agencies actually grow.
- 01 GUIDE
Help where it happens.
Give customers access to clear HighLevel training inside the software they’re already using.
Less searching. Less waiting. More confidence.
- 02 FREE
Stop answering the same question twice.
Turn the HighLevel explanations your team gives again and again into reusable customer education.
Your customers get answers. Your team gets time back.
- 03 SCALE
More customers. Not more support.
Create a customer education system designed to work across your SaaS customer base instead of rebuilding the training process for every new account.
How it works
- 01
Add UpLevel
Set up UpLevel at the agency level and make training available across your customer sub-accounts.
- 02
Help appears where customers work
Customers can access unbranded HighLevel tutorials from within their software experience.
- 03
Customers learn on demand
When customers need help, they can get guidance without waiting for your team.
- 04
Your team stays focused
Your people can spend more time on the questions that actually require their expertise.
The product experience
Customer gets stuck → opens UpLevel → finds a tutorial → learns → keeps working.
What’s included
Unbranded HighLevel Tutorials
Training that fits your agency experience.
Give customers HighLevel education without sending them into someone else’s branded training environment.
Embedded Help
Answers where questions happen.
Make training available closer to the moment customers need it instead of requiring them to leave their workflow.
Maintained Training Library
You don’t have to recreate every tutorial yourself.
UpLevel maintains a reusable library of HighLevel training so your team doesn’t have to build every explanation from scratch.
Unlimited Sub-Accounts
One education system across your customer base.
Deploy UpLevel across your customer sub-accounts without rebuilding the training system account by account.
Video library
Answers to the HighLevel questions customers actually ask.
Sites
Chat Widget Setup – Sites
Guide to creating chat widgets inside HighLevel.
Settings
Domain Setup – Settings
How to add custom domains to your HighLevel account.
Payments
Tool Overview – Payments
Walkthrough of every tool inside payments and their individual functions.
Installation, at a glance.
UpLevel is set up at the agency level. From there, training is made available across your customer sub-accounts.
Exact steps and prerequisites are confirmed with you during setup.
Who it’s for
- HighLevel agencies selling HighLevel as SaaS
- Teams repeating the same software explanations
- Agencies that want a better onboarding experience
- Agencies growing their SaaS customer base
What it doesn’t replace
Your team stays essential for strategy, configuration, business-specific questions, technical problems, and the relationship your customers hired you for. UpLevel handles repeatable education.
One simple price.
Everything in UpLevel Academy, across every sub-account.
UpLevel Academy
$67/month
USD · Tax calculated at checkout
- Unlimited sub-accounts
- No long-term commitment
FAQs
What does UpLevel Academy include?
Unbranded HighLevel customer-training tutorials, made available inside customer sub-accounts, with a training library maintained by UpLevel.
Is UpLevel just a video library?
The tutorials are the mechanism. The purpose is embedded customer education: helping customers find guidance where they work so they depend less on your team for repeatable software questions.
Are the tutorials branded?
UpLevel Academy tutorials are unbranded so agencies can provide training without directing customers into another company’s branded educational experience.
Are tutorials kept up to date?
UpLevel maintains the training library so agencies don’t have to recreate every tutorial themselves.
How many tutorials are there?
See the Video Library for the training currently available. We don’t publish a count until it is verified from the live library.
Guide your customers.Free your team.Scale your SaaS.
Give your HighLevel customers help where they need it and give your team more time to focus on the work that actually needs them.
MORE CUSTOMERS. NOT MORE SUPPORT.