Last Updated: 8-13-2024
At UpLevel Suite (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.
1. Information We Collect We may collect personal information from you in various ways, including when you register for our service, use our website, or interact with our content. The types of information we may collect include:
- Personal Information: Name, email address, billing information, and any other information you provide during registration or while using our services.
- Payment Information: Credit card details or other payment method information to process your subscription.
- Usage Data: Information about how you access and use our website and services, including IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
2. How We Use Your Information We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: Process your registration and subscription, provide access to our video library, and ensure the smooth operation of our services.
- To Process Payments: Handle transactions and billing for your subscription.
- To Communicate with You: Send you updates, newsletters, and information related to your subscription or our services.
- To Improve Our Services: Analyze usage data to enhance the functionality and user experience of our website and services.
- To Comply with Legal Obligations: Fulfill any legal obligations, such as maintaining accurate records for regulatory compliance.
3. Sharing Your Information We may share your information with third parties in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, hosting providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security We take the security of your personal information seriously and use commercially reasonable means to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by logging into your account or contacting us directly.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us.
- Data Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request unless we are legally required to retain the information.
6. Cookies and Tracking Technologies We use cookies to enhance your experience on our website. Cookies are small text files placed on your device that help us understand how you use our site and improve your experience. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
7. Children’s Privacy Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information from our records.
8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services after any changes to this policy constitutes your acceptance of the new Privacy Policy.
9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Uplevel Suite
550 Reserve Street, #190
Southlake, TX 76092
hello@uplevelsuite.com
[Your Phone Number]